CONTACT

At FHM Insurance Company, your satisfaction is important to every single person at our company. That’s why we make all members of our staff available to you.

Service Office/Underwriting:
FHM Insurance Company
Telephone: 800-329-4340 + 0 or Ext.
Fax: 904-724-9889
Mail Payments To:
4601 Touchton Road East, Suite 3150, Jacksonville, FL 32246-4485
Billing Inquiries: billing@fhmic.com or 904-854-2764

Sales and Account Management:
Jack Kennedy, Director of Business Development – Florida – (813) 895-1861
Rich Ochin, Director of Elite Account Services and Senior Account Manager – Florida – 941-704-4346
Brian Williams, Sr. Business Development Underwriter – Virginia, North Carolina and South Carolina – 804-292-5758
Paul Ferreira, Business Development Underwriter – Florida, South Carolina and Georgia – 386-846-0892
Dave Sanchez, Business Development Underwriter – West Central & Southwest Florida – 813-210-7966
Mike Jensen, Business Development Underwriter – Central & Northwest Florida – 352-359-1766

Policy Services & Underwriting:
Matt Whisenant, Chief Insurance Operations Officer – 407-373-6402
Adam Johnson, Underwriting Manager – 407-495-9545
Maria Simpson, Senior Underwriter/Policy Services Mgr – 407-373-6401
Jeff Whitmore, Payroll Audit Services Coordinator – 407-373-6252 Ext. 2252
Wandalee Ramos, Policy Services Assistant – 407-373-6239 or Ext. 2239
Billing Inquiries: billing@fhmic.com or 904-854-2764

Claims Unit:
888-346-3461 – Claims Only
First Report of Injury:

By Phone: 888-346-3461 FOR CLAIMS ONLY – Use Prompt 1
By Fax: 407-352-5788
By Email: claimreporting@fhmic.com
Online: www.fhmic.com – At FHM Connect- for registered users
Liz Morris, Vice President FHM Claims – Ext. 6410
Suzie Babcock, Claims Supervisor – Ext. 6408

Fraud Unit:
John Tucker, Fraud & Special Investigative Supervisor – Ext. 6301

Risk Management:
Dan Flanders, Supervisor Risk Management – (352) 566-4581
Andrew Lockwood, Risk Management Consultant – South Florida – 941-404-9053
John Crawford, Sr. Risk Management Consultant – Georgia, Florida Panhandle – 404-780-4849

Corporate Office:
Telephone: 800-329-4340
Matt Lupino, President and Chief Executive Officer

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