CONTACT

At FHM Insurance Company, your satisfaction is important to every single person at our company. That’s why we make all members of our staff available to you.

Service Office/Underwriting:
FHM Insurance Company
P.O. Box 616648 • Orlando, Florida 32861-6648
Telephone: 407-351-1212 / 888-346-3461
Sales and Account Management:
Jack Kennedy, Director of Business Development – Florida – (813) 895-1861
Rich Ochin, Director of Elite Account Services and Senior Account Manager – Florida – 941-704-4346
Brian Williams, Sr. Business Development Underwriter – Virginia, North Carolina and South Carolina – 804-292-5758
Paul Ferreira, Business Development Underwriter – Florida, South Carolina and Georgia – 386-846-0892
Dave Sanchez, Business Development Underwriter – West Central & Southwest Florida – 813-210-7966
Mike Jensen, Business Development Underwriter – Central & Northwest Florida – 352-359-1766

Policy Services:
Jeff Whitmore, Payroll Audit Services Coordinator – Ext. 6252
Adam Johnson, Underwriting Manager – 407-495-9545
Maria Simpson, Senior Underwriter / Policy Services Manager – Ext. 6401
Matt Whisenant, Chief Insurance Operations Officer – Ext. 6402
Billing@fhmic.com, For Billing Inquiries – Ext. 6239

Claims Unit:
First Report of Injury:
Phone: 888-346-3461 – Option 1
By Fax: 407-352-5788
By Email: claimreporting@fhmic.com
Online via FHMconnect (for registered users)

Tina Hubbard, Florida Claims Adjuster – Ext. 6419
Debbie Hampton, Florida Claims Adjuster – Ext. 6231
Marie Tientong, Medical Only Claims Adjuster – Ext. 6290
Mary Justice, Georgia Claims Adjuster – Ext. 8346
John MacDevette, North Carolina, South Carolina and Virginia Claims Adjuster – Ext. 6412
Suzie Babcock, Claims Supervisor – Ext. 6408
Liz Morris, Vice President FHM Claims – Ext. 6410

Fraud Unit:
John Tucker, Fraud & Special Investigative Supervisor – Ext. 6301

Risk Management:
Dan Flanders, Supervisor Risk Management – (352) 566-4581
Andrew Lockwood, Risk Management Consultant – South Florida – 941-404-9053
John Crawford, Sr. Risk Management Consultant – Georgia, Florida Panhandle – 404-780-4849

Corporate Office:
Telephone: 904-724-9890 / 800-329-4340
Matt Lupino, President and Chief Executive Officer

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