CONTACT

FHM Contact Directory 10.29.13     Download PDF

At FHM Insurance Company, your satisfaction is important to every single person at our company. That’s why we make all members of our staff available to you.

Service Office/Underwriting:
FHM Insurance Company
P.O. Box 616648 • Orlando, Florida 32861-6648
Telephone: 407-351-1212 / 888-346-3461
Sales and Account Management:
Jack Kennedy, Director of Business Development – Florida – (813) 895-1861
Britany Franklin, Sr. Business Development Underwriter – South Carolina and western North Carolina – 828-455-2655
Adam Johnson, Supervising Business Development Underwriter – North Florida – 407-495-9545
Rich Ochin, Senior Account Manager – Florida – 941-704-4346
Brian Williams, Sr. Business Development Underwriter – Virginia and eastern North Carolina – 804-292-5758
Paul Ferreira, Business Development Underwriter – Florida – 386-846-0892

Policy Services:
Tammy Ellis, Small Business Underwriter –  Ext. 6424
Monica Ituarte, Underwriting Assistant / Financial Services Coordinator – Ext. 6337
Meredith Katic, Payroll Audit Services Coordinator – Ext. 6252
Maria Simpson, Senior Underwriter / Policy Services Manager – Ext. 6401
Matt Whisenant, Vice President Insurance Services – Ext. 6402
Jeannette Brown, Payroll Audit Assistant – Ext. 6204
Billing@fhmic.com, For Billing Inquiries – Ext. 6239

Claims Unit:
First Report of Injury:
Phone: 888-346-3461 – Option 1
By Fax: 407-352-5788
By Email: claimreporting@fhmic.com
Online via FHMconnect (for registered users)

Tina Hubbard, Florida Claims Adjuster – Ext. 6419
Debbie Hampton, Florida Claims Adjuster – Ext. 6231
Marie Tientong, Medical Only Claims Adjuster – Ext. 6290
Sue Biggerstaff, South Carolina and Virginia Claims Adjuster – Ext. 6412
Mary Ann Pollock, North Carolina Claims Adjuster – Ext. 6335
Mary Justice, Georgia Claims Adjuster – Ext. 8346
Suzie Babcock, Claims Supervisor – Ext. 6408
Brooke Amerson, Claims Supervisor – Ext. 6217
Liz Morris, Vice President FHM Claims – Ext. 6410

Fraud Unit:
John Tucker, Fraud & Special Investigative Supervisor – Ext. 6301

Risk Management:
Dan Flanders, Supervisor Risk Management – (352) 566-4581
John Crawford, Sr. Risk Management Consultant – Georgia, Florida Panhandle – 404-780-4849
Barry Loudermilk, Sr. Risk Management Consultant – South Carolina and North Carolina
– 803-415-2099

Corporate Office:
Telephone: 904-724-9890 / 800-329-4340
Matt Lupino, President and Chief Executive Officer
Jack Lemine, Executive Vice President Corporate Services

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