Lago Mar

Partners in Florida Hospitality for a Generation

Lago MarFor a casual, yet elegant vacation destination, one can’t do better than Lago Mar Resort & Club on the Atlantic shores of Fort Lauderdale, Florida. Walter Banks, President of Lago Mar, has been with the resort since 1960. He was also involved in the original decision to select FHM Insurance Company for the resort’s workers’ compensation insurance back in 1976. Since then, Lago Mar and FHM have developed a successful business relationship, and Lago Mar remains one of FHM’s longest-running policyholders.

Recently, Mr. Banks congratulated FHM on 50 years of operation and recalled the early days with his long-standing workers’ compensation partner. “I chose FHM because I knew them through the Florida Hotel & Motel Association, and they had experience in the hotel business,” said Mr. Banks. “They understood the challenges of our industry. I also really liked the fact that FHM paid dividends every year, and they had a great safety and loss control program that would keep costs down.”

The accessibility to top FHM officers was another big selling point for Mr. Banks. He appreciated that he could “pick up the phone and reach FHM whenever I had a question or concern.” This accessibility is a large reason Mr. Banks has stayed with FHM over the years.

Specializing in Impeccable Service

Lago Mar strives for the ultimate in customer satisfaction. They know that personal touches can make all the Lago Mardifference. So does FHM.

“FHM is a quality organization,” said Mr. Banks. “Jimmy Brock, Chairman of the Board, and Bill Bond, President, are available to me. They know the workers’ compensation and hotel business, and they understand Lago Mar’s business. With FHM, I can talk to the top people. That’s something I wouldn’t get with a bigger, more impersonal company.”

Mr. Banks also likes that FHM has paid dividends to its policyholders every single year. Plus, FHM’s strong commitment to safety and loss control has kept Lago Mar’s costs down. “FHM cares about our business, and, more importantly, they have played a part in our success. They have saved us money that we have been able to reinvest into the hotel to make it more successful. I feel I have a real relationship and partnership with FHM.”

When Only the Best will Do.

Nestled in the exclusive Harbor Beach neighborhood, Lago Mar is a secluded, 10-acre tropical oasis often called “the hidden treasure of the Gold Coast.” Family owned and operated, this 204-unit oceanfront resort combines the best of old-world hospitality with contemporary luxury, earning it the prestigious Four Diamond rating and the distinction of being called “one of the “best places to stay in the U.S.” by Conde Nast Traveler.

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